DIGITAL TRANSFORMATION PLAN/ROADMAP

Service Description

Strategy Vision & Strategy The establishment of future state objectives and goals (Vision) and an approach (incl. planning and decision-making) to pursue them (Strategy) as well as their alignment with business activities throughout the organization. Culture & Mindset​ The principles and organizational mindset built around the delivery of digital products and services and how employees are engaged and empowered to provide new solutions. Operating Model​ Digital Processes​ The means through which digital capabilities the customers interact with are created​. Organization & Change Management​ The models and management practices in place to facilitate the speed and flexibility required in digital growth and development. Architecture & Tools​ The governance, infrastructure, and applications responsible for the collection and maintenance of data used in digital initiatives​. Functional Processes​ Processes that drive and support day to day operation of the business and the generation of revenue​. Capabilities​ Digital Capabilities​ Fundamental building blocks at the new frontiers of the business world that create value for the organization and its stakeholders through the transformation of customer experiences, product & services offerings, operational processes, and business models​.